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How do I navigate the dashboard?

When you first log in you will be presented with the main dispatching dashboard.

The Active tab displays jobs that are currently Pending or In-Progress:

1) Pending
jobs are jobs that you have not yet marked as Dispatched.  Once you have dispatched a job, the job line will move to the In-Progress tab and your accounts that are using Swoop will have visibility on the status of the job.

2) In-Progress jobs are jobs that have already been dispatched, but not yet complete (for example, driver en route, on site or towing in progress).

Tip: Keep the status updated on each job so that your team and your accounts are updated in real-time!

 

The Done tab displays jobs that have been completed.

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