When you first log in you will be presented with the main dispatching dashboard.
The Active tab displays jobs that are currently Pending or In-Progress:
1) Pending jobs are jobs that you have not yet marked as Dispatched. Once you have dispatched a job, the job line will move to the In-Progress tab and your accounts that are using Swoop will have visibility on the status of the job.
2) In-Progress jobs are jobs that have already been dispatched, but not yet complete (for example, driver en route, on site or towing in progress).
Tip: Keep the status updated on each job so that your team and your accounts are updated in real-time!
The Done tab displays jobs that have been completed.