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Storage Training

Below is the basics and steps to use our Storage feature.

*Click Here to Learn How to Add Storage from the Swoop Towing Mobile Application

Add Storage To an Existing Job 

  1. Find the Job you wish to add storage to (If job is already complete, search the "Done" tab)
  2. Click the "Edit Pencil" button associated with the job.
  3. Within the edit screen under "Service" click the grey "Add Storage" button.
  4. You will then be prompted to select "storage type" and "site"(HQ or additional sites).
  5. Once selected, the address of the selected site will automatically be input into the drop address of the ticket.
  6. Click Save.
  7. Once the job is completed, the ticket will move to your "Storage" tab.

Add a Vehicle to Storage From the Storage Tab

  1. Navigate to the "Storage" tab.
  2. Click the blue "Add Vehicle" button at the top right of your screen.
  3. Enter in all necessary information for the vehicle.
  4. Click "Create Job" to Add the vehicle directly into your storage.

Edit & Add Information to an Existing Stored Vehicle

  1. Navigate to the "Storage" tab.
  2. Click the "edit pencil" button associated with the job.
  3. This will pull up the "Edit Job" screen.
  4. Edit or Add any information to the ticket within the edit screen.
  5. Click "Save" to confirm and save changes.

Release A Vehicle

  1. Navigate to the "Storage" tab.
  2. Find the job in which you need to release.
  3. Click on the circle with 3 dots 
  4. Click "Release Vehicle".
  5. This will prompt the "Release" screen in which you can enter in the release information.
  6. Click Next.
  7. This will prompt the "edit invoice" screen in which you can make any changes to the invoice.
  8. Then click complete to finish releasing vehicle.

Tow a vehicle From Storage

  1. Navigate to the "Storage" tab.
  2. Find the job in which you need to tow out.
  3. Click on the circle with 3 dots
  4. Click "Tow Vehicle".
  5. This will open the tow out screen in which you can add the drop destination and add any additional information.
  6. Click "Save"
  7. The job will now move out of the "Storage" tab and into your "Dashboard", The job is now ready to be dispatched to a driver.
  8. Navigate to your "Dashboard", Assign a Driver. 
  9. Your driver will now manage the tow out.

 

Key Words: Inventory, Lot Management, Police Impound, Releasing, Storing

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